Shipping policy

Thank you for shopping at SIKAORGANICS. We are committed to providing high-quality skincare products and a seamless shopping experience. Please read our shipping policy carefully before placing your order.

Processing Time:

All orders are processed within 1-2 business days, excluding weekends and holidays. If we experience a high volume of orders, processing times may be delayed by a few days. We will notify you by email or phone if there is a significant delay in the shipment of your order.

Shipping Rates and Delivery Estimates:

Shipping charges for your order will be calculated and displayed at checkout. We currently offer the following shipping methods:

International Shipping:

• DHL: delivery time depends on location, calculated at checkout
• USPS: delivery time depends on location, calculated at checkout

Delivery Delays:

Please note that delivery delays can occasionally occur due to unforeseen circumstances such as weather or postal service delays. If your order is delayed, we will do our best to keep you informed and provide an estimated delivery date.

Shipment Confirmation and Order Tracking:

You will receive a shipment confirmation email once your order has been shipped, which will contain your tracking number(s). The tracking number will be active within 24 hours.

Customs, Duties, and Taxes:

International orders may be subject to customs, duties, and taxes. These fees are the customer's responsibility and are not included in the shipping charges. We are not responsible for any customs or taxes applied to your order.

Damages:

Please inspect your order upon receipt and contact us immediately if the item is defective, or damaged, or if you received the wrong item so that we can evaluate the issue and make it right.

If you have any questions or concerns about our shipping policy, please don't hesitate to contact us. Thank you for choosing SIKAORGANICS!